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Sales TrainingMaterial covers: Strategic Marketing TrainingThis course presents an overview of strategic marketing, in order to understand the activities that make up the strategic sales and marketing process. Following this series of courses is ideal preparation for any senior sales or marketing leader looking to change a business’s direction. Sales Skills Training CoursesDownloadable Sales Skills training courses within this set of sales training courses the material ranges from customer service skills, telephone based selling, face to face selling and complex/strategic selling techniques. Sales Management TrainingDownloadable Sales Management training courses. The courses in this section contain material that cover every part of a sales managers role. This ranges from the hiring of sales people, the induction of sales people, the motivation and retention of sales people and the dismissal of sales people. FinanceDemo AccountSales Strategy Training CourseDownloadable Sales Strategy courses are aimed at sales leaders and managers looking to create innovative strategies to improve company performance. Sales Operations TrainingDownloadable Sales Operations training courses. The modules in this section can help sales leaders and sales managers to improve visibility and accountability throughout the entire sales and customer life cycle process. Sales Games for Sales TeamsThese downloadable sales games are a fun way of getting the sales team to think about improving areas such as information seeking, handling objections etc ideal for use within team meetings to boost and share best practise, fun and engaging and quick but very useful! Eventsforce ModulesCustomer Service TrainingThese courses focus on building the skills and processes needed to build a world class customer service culture. They cover the basics skills from telephone skills to dealing with difficult people to embedding systems for measuring customer satisfaction i.e. the Net Promoter Score |
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